Responsible Gaming at Sky247

Every form of gambling carries a risk of financial loss. No outcome is ever guaranteed, and it is important to approach betting as entertainment rather than a source of income.

Sky247 encourages all players to adopt the following safe gambling principles:

• Set a budget before you play. Decide in advance how much you are comfortable spending and do not exceed that amount.
• Treat losses as the cost of entertainment. Never chase losses in an attempt to recover money.
• Play with time limits. Decide how long you will play before you start and take regular breaks.
• Keep gambling separate from your emotions. Avoid betting when you are stressed, upset, or under pressure.
• Use the platform’s control tools. Deposit limits, session reminders, and self-exclusion options are available to help you stay in control.
• Keep gambling in perspective. It should never take priority over your responsibilities, relationships, or financial stability.

Responsible gambling is about making informed choices. The tools and resources on this platform are here to help you do exactly that.

Gambling addiction can develop gradually, and it is not always easy to notice early on. Being aware of the warning signs is an important step towards protecting your wellbeing.

The following indicators may suggest that gambling has become a problem:

• You spend more money on gambling than you originally planned.
• You find it difficult to stop playing, even when you want to.
• You feel restless, irritable, or anxious when you are not gambling.
• You return to gambling shortly after losing in an attempt to recover your losses.
• You lie to family members or friends about how much time or money you spend on gambling.
• Gambling is affecting your performance at work, your studies, or your daily responsibilities.
• You borrow money, sell belongings, or neglect essential expenses to fund gambling.
• You find yourself thinking about gambling frequently throughout the day.
• You use gambling as a way to escape personal problems or emotional distress.
• You have tried to reduce or stop gambling multiple times without success.

Gambling addiction is a serious condition. If several of the above points apply to you, it is advisable to seek professional support promptly.

Addiction to betting is a recognised condition, and there are effective, practical steps that can help you regain control. The following recommendations can support you in building healthier habits around gambling:

• Acknowledge the problem. Accepting that gambling has become harmful is the first and most important step.
• Use self-exclusion tools. You can request a temporary or permanent self-exclusion through the platform to restrict your own access to gambling.
• Set strict deposit and loss limits. Applying financial limits directly within your account helps prevent overspending before it occurs.
• Block gambling websites. Use third-party blocking software to restrict access to gambling platforms across your devices.
• Inform someone you trust. Sharing your situation with a close friend or family member can provide accountability and emotional support.
• Avoid triggers. Identify the situations, emotions, or environments that prompt you to gamble, and actively avoid them.
• Replace gambling with other activities. Engage in hobbies, physical activity, or social engagements that provide a healthy outlet.
• Seek professional counselling. A qualified therapist or counsellor experienced in addiction can provide structured guidance tailored to your needs.
• Contact a helpline. Trained advisors at dedicated gambling support services can offer confidential advice at any time.
• Take breaks and use cooling-off periods. Even short pauses from gambling can help interrupt compulsive patterns and provide clarity.

If gambling is causing distress in your life, professional support is available. A number of organisations in India and internationally provide free, confidential assistance to individuals affected by gambling addiction.

• iCall (TISS): A psychosocial helpline run by the Tata Institute of Social Sciences. Available to individuals seeking mental health and addiction support. Website: icallhelpline.org
• Vandrevala Foundation Helpline: Provides 24/7 free mental health support, including for behavioural addictions. Helpline: 1860-2662-345
• NIMHANS (National Institute of Mental Health and Neuro Sciences): A premier institution in Bengaluru offering clinical support for addiction-related conditions. Website: nimhans.ac.in
• Alcoholics Anonymous India (AA India): Though focused primarily on alcohol dependency, AA India also provides guidance to those dealing with broader addictive behaviours. Website: aaindia.org
• Gamblers Anonymous: An international fellowship for individuals with gambling problems, with resources accessible to Indian users. Website: gamblersanonymous.org
• iGaming India Responsible Gambling Resources: A growing network of online resources for players in India seeking guidance on safe gambling practices.

If you are concerned about your gambling behaviour, the Sky247 support team is available to assist you. You can reach out at any time to request account controls, ask about self-exclusion options, or simply speak with someone about your concerns.

The following channels are available to contact Sky247 support:

• Live Chat: Available directly on the Sky247 website and mobile platform for immediate assistance.
• Email Support: Send a detailed message to the support team and receive a response within a reasonable timeframe.
• Help Centre: Access a comprehensive library of articles and guidance on responsible gambling tools within your account settings.

All communications regarding responsible gambling are handled with full confidentiality. You are encouraged to reach out without hesitation if you need help.